1. Introduction

Welcome to Bristol Billing LLC.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information, and how we comply with the Telephone Consumer Protection Act (TCPA) and other applicable privacy regulations.

By visiting our website or providing your contact information, you agree to the terms described in this Privacy Policy and our Terms of Use.

2. Information We Collect

We collect information in the following ways:

Information you provide directly (e.g., web forms, calls, or messages)
Publicly available business contact details (for B2B communication)
Data from consent-based lead generation platforms
The information we may collect includes:

Name, email address, and phone number
Business name and service preferences
Communication consent and interaction history

3. Consent for Communication (TCPA Compliance)

By submitting your contact details through our website or affiliated forms, you expressly consent to receive:

Text messages, calls, or emails from Bristol Billing LLC representatives
Messages related to service updates, business inquiries, or offers
👉 We do not use autodialers or prerecorded messages.
All outreach is manually initiated by live agents, in full compliance with the TCPA.

4. Opt-Out Policy

You can opt out of our communications at any time:

Text: Reply “STOP” or “NO” to any message
Email: Click the “Unsubscribe” link at the bottom of the email
Direct Contact: Email us at compliance@bristolbillingllc.com
Once an opt-out request is received, we will remove your contact information from all communication lists within 24 hours.

5. Do-Not-Call (DNC) Registry Compliance

We respect the National Do-Not-Call Registry and maintain an internal DNC list.
Before initiating outreach, all contact lists are screened to ensure no messages are sent to numbers on the DNC list unless:

The individual has provided express written consent, or
The contact is a verified business number (B2B communication).
We only conduct outreach during standard business hours (9:00 a.m.–8:00 p.m. local time).

6. Data Usage and Sharing

We use your information to:

Respond to your inquiries and provide requested services
Improve our website and customer experience
Maintain compliance with communication laws
We do not sell, rent, or trade your personal data.
We may share information only with:

Service providers or CRM platforms (e.g., GoHighLevel) that support our operations
Legal or regulatory authorities if required by law
All vendors are contractually obligated to follow TCPA, CAN-SPAM, and data protection standards.

7. Data Retention and Security

All consent and opt-out records are retained securely for 5 years.
Our systems use encryption, password protection, and role-based access.
We regularly review and update our data security protocols.

8. Cookies and Analytics

Our website may use cookies to enhance browsing experience and track anonymous user behavior (e.g., Google Analytics).
Cookies do not store personal information unless you voluntarily submit it via a form.

You can disable cookies anytime in your browser settings.

9. User Rights

Depending on your location, you may have the right to:

Request a copy of your personal information
Request correction or deletion of your data
Withdraw consent for future communication
Requests can be sent to privacy@bristolbillingllc.com, and we will respond within 30 days.

10. Limitation of Liability

Bristol Billing LLC is not responsible for:

Errors caused by third-party platforms or service providers
Misuse of your information by external parties beyond our control
Your continued use of our website and services indicates acceptance of these terms.

11. Updates to This Policy

We may update this Privacy Policy and Terms periodically.
Changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy regularly to stay informed.

12. Contact Information

For questions about this Privacy Policy or TCPA compliance, please contact:
📧 compliance@bristolbillingllc.com
🏢 Bristol Billing LLC, [Insert Office Address]
🌐 www.bristolbillingllc.com